My ZA AV is set up to check for and install anti-virus updates every Wednesday. This has worked fine since I renewed my license last July. Yesterday (Wednesday) my computer was offline all day, so it couldn't update. Today Windows notifies me that my anti-virus is out of date and needs updating. So I open ZA AV and look at the Anti-virus tab. It says "Update overdue, click to update."
I click on that link, and it pops up a window saying "Checking for new Anti-Virus updates". Then it says "(!)Anti-Virus: The task encountered an error"
I've tried a number of times, and get the same uninformative message. The LOG says "Anti-virus attempted but failed to receive the latest dat file and/or engine updates" and "update error".
My internet connection is working fine. My ZA subscription expires next July. I can't think of what else might be wrong. Any ideas?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Antivirus