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Thread: ZA Extreme security and 3Planesoft screensavers

  1. #1
    granma Guest

    Default ZA Extreme security and 3Planesoft screensavers

    After installing ZA Extreme security (registered)none of my 3planesoft screensavers will work.Other screensavers work fine.I have uninstalled them and reinstalled allowing each process, set them to super trust level,played around with settings to no avail.I have to start computer without loading ZA for them to work.
    If anyone has solved this problem please help.Thankyou.
    I had no problems with Security Suite.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: ZA Extreme security and 3Planesoft screensavers

    Hi!if you go to ZA browser security and turn OFF forcefield, do they work?Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    granma Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    No that was the first thing I tried.I also used trial of forcefield before buying extreme security with no problems.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: ZA Extreme security and 3Planesoft screensavers

    Hi!then no idea sorry... ZA technical support? www.zonealarm.com/tsform Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    granma Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    Thanks anyway.Will try technical support.

  6. #6
    sirjabsalot Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    Just to let you know, you're not alone!!
    I too have the same issue, and hope to hear back from them for a fix.
    I didn't buy those beautiful screensavers for them not to work.



    Message Edited by sirjabsalot on 04-05-2009 07:14 AM

  7. #7
    granma Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    I did hear back from tech support but their advice was no help.Still waiting to hear back again.Please let me know if you get a fix.

  8. #8
    sirjabsalot Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    I sure will!!
    I have been contacted several times by E-mail, the last was asking me to send them Zonealarm error logs, hopefully it will help them.
    The only solution right now is to uninstall Zonealarm exteme security suite, but I don't want to do that just yet.

  9. #9
    granma Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    My last email he wanted to ring me.As that is not possible guess I am at a stand still.I too want to keep Zonealarm exteme security suite.Hope some one comes up with a solution soon.

  10. #10
    prof_fate Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers


    <blockquote><hr>sirjabsalot wrote:
    Just to let you know, you're not alone!!
    I too have the same issue, and hope to hear back from them for a fix.
    I didn't buy those beautiful screensavers for them not to work.



    Message Edited by sirjabsalot on 04-05-2009 07:14 AM
    <hr></blockquote>It all depends on what is more important to you?
    1.) the Security of your Computer and your private information?
    2.) those beautiful screensavers , that don't add any Safety or security to your Computer?
    ---------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.298.035
    TrueVector version:8.0.298.035
    Driver version:8.0.298.035
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:982079503
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200904.5695
    AntiSpam version:6.0.0.1429
    ----------------------------------------------------------

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