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Thread: ZA Extreme security and 3Planesoft screensavers

  1. #11
    sirjabsalot Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    Well, at the moment my security is more important, so ZAESS is still installed, and all we hope for is a resolution to our problem.

    The screensaver issue is one of a few that I have with this new version, I didn't have the same issues with the regular security suite.

  2. #12
    sirjabsalot Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers


    I directed the tecnician that was handling my case, to the 3planesoft website.
    I'm guessing they installed a screensaver and had the same issues.
    I'm hopeful that they will reslove the issue quickly.
    Here was the E-mail I recieved.
    **This Case was moved from Project Second Level Escalation**



    **This Case was moved from Project Zone Labs Technical Support**



    Entered on 03/31/2009 at 17:25:40 by Paul B:
    Hello Glenn,
    Thank you for contacting ZoneAlarm Technical Support.

    It looks like this is a problem as I am experiencing the same issue.

    I am going to escalate the case to have this looked into.

  3. #13
    granma Guest

    Default Re: ZA Extreme security and 3Planesoft screensavers

    That sounds promising.Hopefully the problem will be resolved soon.Thanks.

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