On Friday evening I discovered that I am unable to run a complete virus scan with ZoneAlarm Extreme running on Windows XP. Whether I run an auto scan or manual, the scan hangs at C:\windows\_default.pif. Once there I can't even cancel the scan
or close the program. Have tried uninstalling and reinstalling security suite initial scan
after reinstallling is fine, subsequent scans are
hanging at the same file. What's causing this issue and how can I resolve it?
Never had issues with previous versions of ZoneAlarm.
Any help will be appreciated.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Extreme Security