Hi, tonight after booting up, my Zone Alarm Internet Security Suite said there was a new version for the new virus. I downloaded it (80_298_035) and after installing it said I needed to reboot, so I did. Now when I mouse over ZA icon in the tray it just says "Protection is up, 0I is initializing", but it never completely comes up. It also completely blocks my access to the internet and I can't shut it down. I had to use the system configuration utility to stop loading ZA at boot so I could get to this forum. I also tried starting ZA after booting without it and it still hangs during UI initialization, although I then seem to be able to get to the internet.
I still have the download for 80_298_000 - should I reinstall that version? I tried installing the new version a second time, but it said it could not stop the current one that was running due to some error. I'll try to boot without it and install the new one again just to see what happens, but I think I may end up back at the prior version.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite