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Thread: TrueVector Service has to close

  1. #1
    gamma Guest

    Default TrueVector Service has to close

    I get the message "TrueVector Service has encountered a problem and needs to close.

    We are sorry for the inconvenience."
    When on Amazon.co.uk & looking at software when you click on a product for details.Seems to work OK for books!
    First noticed this after installing 8.0.298.00 so did a clean install, no effect, also still there with latest update 8.0.298.35Event signature
    EventType : BEX



    P1 : vsmon.exe



    P2 : 8.0.298.35



    P3 : 49d2cf10




    P4 : zlparser.dll



    P5 : 8.0.298.35



    P6 : 49d2cf0d



    P7 : 0000f2ae




    P8 : c0000409



    P9 : 00000000



    C:\DOCUME~1\User\LOCALS~1\Temp\WER1450.dir00\vsmon .exe.mdmp
    C:\DOCUME~1\User\LOCALS~1\Temp\WER1450.dir00\appco mpat.txt
    Any Ideas?


    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
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    Default Re: TrueVector Service has to close

    Hi!go to ZA privacy control --> Main --> Turn OFF cookies, adblocking and mobile control.Does it work now?Cheers,Fax

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