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Thread: Antispyware won't update

  1. #1
    pcalco Guest

    Default Antispyware won't update

    My computer crashed. I got it fixed and reinstaled ZA Internet Sec. Suite. After install I tried to
    update the anti virus and anti spyware. The anti virus updates fine but the
    anti spyware comes up with the following error message. "Antispyware cannot
    decipher spyware database: failed to process input file

    Please help!!!!!!!!!!
    Operating System: Windows XP Home Edition
    Software Version: 8.0
    Product Name: ZoneAlarm Internet Security Suite

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004

    Default Re: Antispyware won't update

    Hi!please do not open multiplr threads, continue where you started: you contacted support? Have you searched this forum? Red box on each page.Have you tried this:,Fax

    Message Edited by fax on 04-03-2009 06:01 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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