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Thread: Antispyware won't update

  1. #1
    pcalco Guest

    Default Antispyware won't update

    My computer crashed. I got it fixed and reinstaled ZA Internet Sec. Suite. After install I tried to
    update the anti virus and anti spyware. The anti virus updates fine but the
    anti spyware comes up with the following error message. "Antispyware cannot
    decipher spyware database: failed to process input file
    'C:\WINDOWS\System32\ZoneLabs\spyware0.dat'

    Please help!!!!!!!!!!
    Operating System: Windows XP Home Edition
    Software Version: 8.0
    Product Name: ZoneAlarm Internet Security Suite

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Antispyware won't update

    Hi!please do not open multiplr threads, continue where you started:http://forum.zonelabs.org/zonelabs/b...ssage.id=20689Have you contacted support? Have you searched this forum? Red box on each page.Have you tried this: http://www.zonealarm.com.au/main/kb_...asp?KBID=11433Cheers,Fax

    Message Edited by fax on 04-03-2009 06:01 PM

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