I have done many "complete" uninstalls and reinstalls of ZoneAlarm Security Suite version 8.0.298.035 trying to get the spyware defs. to install but to no avail. In the progress window I usually get a ZA message that says, Anti-spyware cannot decipher spyware: database:failed to process input file C:\WINDOWS\system32\ZoneLabs\spyware0.dat .
In my ZA log file there is a note that says, Anti-spyware attempted to receive the latest dat file and/or engine updates but failed .
The only other thing that I can add is that the download part of the process happens in a micro-sec. Then after watching the lack of progress meter for 15-20 mins. the spyware installation process fails.
ZoneAlarm Security Suite version 8.0.298.035
TrueVector security engine version 8.0.298.035
Driver version 8.0.298.035
Anti-virus engine version 126.96.36.1998.DAT file version 981998317
Anti-spyware engine version 188.8.131.52.DAT file version 01.200904.5655
Anti-Spam version 184.108.40.2069
Operating System Windows XP Home Edition Version 7No other Firewalls or Ant-Spyware programs installed.