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Thread: ZA Anti Virus Stuck on hpzpin12.exe

  1. #1
    cabodan Guest

    Default ZA Anti Virus Stuck on hpzpin12.exe

    Been stuck on file hpzpin12.exe for over 12 hours. Won't let me cancel a scan. I'm concerned as it has found over 2000 infected files (yeah I got problems) and I need to at least get unstuck so I can treat the files it found. Why doesn't ZA offer a "Skip This File" option while scanning?

    Windows XP Media Edition Service Pack 3
    ZA Internet Suite 8.0.298.035
    AntiVirus Engine 6.0.2.678 DAT file Version 988631521

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA Anti Virus Stuck on hpzpin12.exe

    Hi!see here below (link) how to move forward and clean your system. You will need to re-boot the PC in "safemode with networking".http://forum.zonelabs.org/zonelabs/b...essage.id=3787Probably it would be better to create a bootable CD with the free Drweb (see above for the link) to make a first cleaning of the system.Cheers,Fax

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