We upgraded a clients Windows XP Pro from ZA Pro zapSetup_55_062_011.exe to zapSetup_60_667_000.exe. Now every time we placed a USB2.0 HDD into or removed from any of the 6 x USB2.0 ports OS blue screens showing NO_MORE_IRP_STACK_LOCATIONS and then reboots (OS was OK for 8 months with ZA Pro 55, no problems). When fully rebooted OS shows the following: event id 1003 category 102 error code 00000035.We have tried connecting three different USB2.0 HDD's (independant of each other) and they all rebooted the system. We deleted all the USB2.0 drivers and rebooted the OS-which automatically recreated them-problem still exists. FULLY deletedlast version of ZoneAlarm Pro (mentioned above)-rebooted and tested the USB2.0HDD-NO MORE PROBLEMS-rebooted and tested-NO MORE PROBLEMS!Happy! Well no!Today, we installedzapSetup_61_737_000.exe (latest release)-problem has returned as mentioned above!!!!! Please help!!!!! We do not want to access the Internet without a firewall and were happy before this problem,does anyone know why this happens and importantly can anyone help us fix this?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro