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Thread: zapro.exe - No Disk

  1. #1
    officemanager Guest

    Default zapro.exe - No Disk

    I uninstalled Norton Antivirus 2002 through "add/remove programs." I've done nothing else. Now, whenever I restart my computer, I get the following error message:zapro.exe - No Disk
    There is no disk in the drive. Please insert a disk into drive \Device\Harddisk1\DR1.Any idea why?
    Thanks.------------------------------------------------------
    System Info
    ------------------------------------------------------
    Windows 2000 professional
    ZoneAlarmPro 3.0
    Just uninstalled NAV 2002
    Currently using a different computer to type this message.
    ------------------------------------------------------


    Operating System:Windows 2000 Pro
    Product Name:ZoneAlarm Pro
    Software Version:3.x

  2. #2
    billc Guest

    Default Re: zapro.exe - No Disk

    See if this works. Go to your ZAP Program Control > Programs list, locate the NAV 2002 applications on the list, right click on each you find and select 'remove'. There is likely more than one Norton or Symantec program on the list so make sure you get them all. Now reboot and see if you still get the message.

  3. #3
    officemanager Guest

    Default still same error

    Bill, thanks for your fast response.Following your instructions, I found and removed the following:- Live Update Engine COM Module- LuCom Server.exe- LuCom Server_2_5.exe- NAVAPW32.exeHowever, I still get the same error after restarting.Any other ideas? Thanks.

  4. #4
    flyyourway Guest

    Default Re: still same error

    Re-Install ZAP it should cure the error message.

  5. #5
    billc Guest

    Default Re: still same error

    Yes I do. Was there a program you were running from a CD just before the 'no disk' message started to show up? If you remember running a program from a CD, go to your ZA Programs List, right click on it, then click to 'remove' it. The problem is that ZA thinks the program should still be there running via a CD. If you don't remember such a program, resetting your database should fix the problem. Here's how you do that; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

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