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Thread: Msg received on reboot

  1. #1
    irish_bill Guest

    Default Msg received on reboot

    This msg. shows up upon reboot, any thoughts/concerns? if I click ok it goes away and nothing seems wrong. I'm running Win xp home sp2Thanks ."The application or DLL C:\Program File\Zonelabs\ZoneAlarm\idlock.zap is not a valid Windows image. Please check against your installation diskette."

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)
    Software Version:6.0

  2. #2
    billc Guest

    Default Re: Msg received on reboot

    The missing DLL belongs to a feature found in the Pro version of Zone Alarm. The alert suggests to me your installation could be corrupt even though everything seems to be working ok. I'd suggest you uninstall ZA Free then install a fresh copy if for no other reason except to get rid of what will become an annoying message. When you uninstall, do it this way. Go into the start menu locate the zonelabs entry and right click on the uninstaller and select properties. Now in the target box you must add a space and then /clean to the end so that it looks something like this "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean click apply and then OK. Next open ZA and turn off the load on boot option, then reboot and then run the uninstaller.This should get rid of all of ZoneAlarm. Now go to your windows temp folder and delete everything. Find the folder named Internet logs and delete it then empty your recycle bin. Now install ZA again.

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