Hello,Please excuse me if I don't sound like I know what I am talking about, I'm a first time user of a forum over the internet, so here goes.First of all I think Zone Alarm is fantastic, for the most part it is pretty simple to operate for a person who is not what I consider computer literate. I do not have any formal computer training so please excuse me if I sound repetative in any way, I will do my best to understand your responses of aid.
Last night I downloaded the product update "zaSuiteSetup_61_737_000_en.exe".I followed the simple instructions to save it to a folder of my choosing and then to locate it and double click on it to load it, which is what I did and the response was an immediate error message stating that this file is not a valid Win32 application. Could someone please help me to get to the next step with this, please remember I am not highly knowledgable about figuring out computer problems.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite