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Thread: Windows XP SP2 hang up when installing Zone Alarm

  1. #1
    sahade Guest

    Default Windows XP SP2 hang up when installing Zone Alarm

    Hello,
    I have a PC with Windows XP PRO SP2
    which includ
    Windows Firewall.I try to install Zone Alarm. Before installation, i have stop WIndows Firewall, stop the Windows Firewall/ICS service.
    But during Zone Alarm installation, the PC stop with
    blue screen and memory error 1000007f and restart itself.
    Please help.


    Product Name:ZoneAlarm Pro
    Software Version:4.x

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Windows XP SP2 hang up when installing Zone Alarm

    First thing to do is turn off the auto reboot on error in windows so that the next time it does it you will get a BSOD (Blue Screen Of Death) that will have an error and a stop code that we can work from. To do it right click on my computer and select properties, then go to the advanced tab then go to the startup and recovery section, then click the settings button, then go to the system failure section, then uncheck the automatically reboot box, then apply then OK and the next time it happens instead of restarting you will get a sod. Write down the error and post it here.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  3. #3
    sahade Guest

    Default Re: Windows XP SP2 hang up when installing Zone Alarm



    Thanks for your advises Hoov. I have disable the automatically reboot setup and un-install completely Zone Alarm,
    delete
    all files references to Zone Alarm, and re-install it. It's works. And after installation, i have upgrade to
    Zone Alarm last version 6.1.737

    Thanks a lot.

  4. #4
    wsndr Guest

    Default Re: Windows XP SP2 hang up when installing Zone Alarm

    Free Zone Alarm had been working fine until I downloaded new version. I have AMD 64 and win xphomeCannot turn off. Remove ZA and its OK, Do clean reinstall and problem comes backAny ideas?

  5. #5
    wsndr Guest

    Default Re: Windows XP SP2 hang up when installing Zone Alarm



    UPDATE

    I FOUND THE PROBLEM. LATEST ZA NOT COMPATIBLE WITH MCAFFEE. Went back to ZA 5.1 and everything is OK.

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