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Thread: self restarts caused by zone alarm in winXP

  1. #1
    nebulari Guest

    Default self restarts caused by zone alarm in winXP

    Microsoft Windows XP [Wersja 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\Dragon>kd -y
    C:\symbols -i G:\i386 -z c:\windows\mini
    dump\Mini032106-01.dmp -v
    Nazwa 'kd' nie jest rozpoznawana jako polecenie wewn trzne lub zewn trzne,
    program wykonywalny lub plik wsadowy.C:\Documents and Settings\Dragon>cd C:\Program Files\Debugging Tools for Windows
    \C:\Program Files\Debugging Tools for Windows>
    C:\Program Files\Debugging Tools for Windows>kd -y
    C:\symbols -i G:\i386 -z c:\
    windows\minidump\Mini032106-01.dmp -vMicrosoft (R) Windows Debugger
    Version 6.6.0003.5
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [c:\windows\minidump\Mini032106-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: C:\symbols
    Executable search path is: G:\i386Unable to load image ntoskrnl.exe, Win32 error 2
    Loading symbols for 804d7000



    ntoskrnl.exe ->

    ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.ex
    e
    ModLoad: 804d7000 80701000

    ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatibleProduct: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
    Debug session time: Tue Mar 21 00:34:29.421 2006 (GMT+1)
    System Uptime: 0 days 1:13:58.987
    Unable to load image ntoskrnl.exe, Win32 error 2
    Loading symbols for 804d7000



    ntoskrnl.exe ->

    ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.ex
    e
    ModLoad: 804d7000 80701000

    ntoskrnl.exe
    Loading Kernel Symbols
    .ModLoad: 80701000 80721d00

    halmacpi.dll
    .ModLoad: f7d2f000 f7d30b80

    kdcom.dll
    .ModLoad: f7c3f000 f7c42000

    BOOTVID.dll
    .ModLoad: f77df000 f780d100

    ACPI.sys
    .ModLoad: f7d31000 f7d32100

    WMILIB.SYS
    .ModLoad: f77ce000 f77dec00

    pci.sys
    .ModLoad: f782f000 f7837d80

    isapnp.sys
    .ModLoad: f783f000 f784de80

    ohci1394.sys
    .ModLoad: f784f000 f785c000

    1394BUS.SYS
    .ModLoad: f7df7000 f7df7d80

    pciide.sys
    .ModLoad: f7aaf000 f7ab5200

    PCIIDEX.SYS
    .ModLoad: f785f000 f7869500

    MountMgr.sys
    .ModLoad: f77af000 f77cda80

    ftdisk.sys
    .ModLoad: f7d33000 f7d34700

    dmload.sys
    .ModLoad: f7789000 f77ae900

    dmio.sys
    .ModLoad: f7ab7000 f7abb900

    PartMgr.sys
    .ModLoad: f786f000 f787be80

    VolSnap.sys
    .ModLoad: f7771000 f7788480

    atapi.sys
    .ModLoad: f7abf000 f7ac4e40

    iteatapi.sys
    .ModLoad: f7759000 f7770800

    SCSIPORT.SYS
    .ModLoad: f7748000 f7758680

    SI3132.sys
    .ModLoad: f7717000 f7748000

    Si3132r5.sys
    .ModLoad: f7c43000 f7c45880

    SiWinAcc.sys
    .ModLoad: f787f000 f7887e00

    disk.sys
    .ModLoad: f788f000 f789b200

    CLASSPNP.SYS
    .ModLoad: f76f8000 f7716780

    fltmgr.sys
    .ModLoad: f76e6000 f76f7f00

    sr.sys
    .ModLoad: f76cf000 f76e5780

    KSecDD.sys
    .ModLoad: f7642000 f76ce480

    Ntfs.sys
    .ModLoad: f7615000 f7641a80

    NDIS.sys
    .ModLoad: f75fa000 f7614580

    Mup.sys
    .ModLoad: f7a4f000 f7a58d80

    intelppm.sys
    .ModLoad: f743c000 f75b2000

    ati2mtag.sys
    .ModLoad: f7428000 f743b780

    VIDEOPRT.SYS
    .ModLoad: f7403000 f7428000

    HDAudBus.sys
    .ModLoad: f73ca000 f7402200

    yk51x86.sys
    .ModLoad: f7b8f000 f7b94000

    usbuhci.sys
    .ModLoad: f73a7000 f73c9e80

    USBPORT.SYS
    .ModLoad: f7b97000 f7b9d800

    usbehci.sys
    .ModLoad: f7368000 f73a6580

    airplus.sys
    .ModLoad: f7a5f000 f7a6e180

    nic1394.sys
    .ModLoad: f7a6f000 f7a79380

    Imapi.SYS
    .ModLoad: f7a7f000 f7a8b180

    cdrom.sys
    .ModLoad: f7a8f000 f7a9d500

    redbook.sys
    .ModLoad: f7345000 f7367680

    ks.sys
    Image at f7b9f000 had size 0
    .ModLoad: f7b9f000 f7ba0000

    fdc.sys
    .ModLoad: f7331000 f7344980

    parport.sys
    .ModLoad: f7d51000 f7d52420

    ASACPI.sys
    .ModLoad: f7a9f000 f7aac100

    i8042prt.sys
    .ModLoad: f7ba7000 f7bad180

    kbdclass.sys
    .ModLoad: f7cfb000 f7cfd980

    gameenum.sys
    .ModLoad: f7e60000 f7e60b80

    msmpu401.sys
    .ModLoad: f730f000 f7330700

    portcls.sys
    .ModLoad: f78ff000 f790db80

    drmk.sys
    .ModLoad: f72fe000 f730e080

    serial.sys
    .ModLoad: f7cff000 f7d02c80

    serenum.sys
    .ModLoad: f7e61000 f7e61c00

    audstub.sys
    .ModLoad: f790f000 f791b880

    rasl2tp.sys
    .ModLoad: f7d03000 f7d05580

    ndistapi.sys
    .ModLoad: f7247000 f725d680

    ndiswan.sys
    .ModLoad: f791f000 f7929200

    raspppoe.sys
    .ModLoad: f792f000 f793ad00

    raspptp.sys
    .ModLoad: f7baf000 f7bb3880

    TDI.SYS
    .ModLoad: f7236000 f7246e00

    psched.sys
    .ModLoad: f793f000 f7947900

    msgpc.sys
    .ModLoad: f7bb7000 f7bbb580

    ptilink.sys
    .ModLoad: f7bbf000 f7bc3080

    raspti.sys
    .ModLoad: f794f000 f795a900

    Pcouffin.sys
    .ModLoad: f71dd000 f720d100

    rdpdr.sys
    .ModLoad: f795f000 f7968f00

    termdd.sys
    .ModLoad: f7bc7000 f7bccb00

    mouclass.sys
    .ModLoad: f7d53000 f7d54100

    swenum.sys
    .ModLoad: f71a9000 f71dc200

    update.sys
    .ModLoad: f7d27000 f7d2ac80

    mssmbios.sys
    .ModLoad: f799f000 f79a8480

    NDProxy.SYS
    .ModLoad: aacef000 aafd8000

    RtkHDAud.sys
    .ModLoad: f79bf000 f79cd100

    usbhub.sys
    .ModLoad: f7d57000 f7d58280

    USBD.SYS
    .ModLoad: f7bdf000 f7be4000

    flpydisk.sys
    .ModLoad: f7be7000 f7bed000

    Crlscsi.SYS
    .ModLoad: f7d59000 f7d5af00

    Fs_Rec.SYS
    .ModLoad: f7e2f000 f7e2fb80

    Null.SYS
    .ModLoad: f7d5b000 f7d5c080

    Beep.SYS
    .ModLoad: f7bf7000 f7bfc200

    vga.sys
    .ModLoad: f7d5d000 f7d5e080

    mnmdd.SYS
    .ModLoad: f7d5f000 f7d60080

    RDPCDD.sys
    .ModLoad: f7bff000 f7c03a80

    Msfs.SYS
    .ModLoad: f7c07000 f7c0e880

    Npfs.SYS
    .ModLoad: f7cd7000 f7cd9280

    rasacd.sys
    .ModLoad: aabf4000 aac06400

    ipsec.sys
    .ModLoad: aab9c000 aabf3a80

    tcpip.sys
    .ModLoad: aab7b000 aab9bf00

    ipnat.sys
    .ModLoad: f79ef000 f79f7360

    aswTdi.SYS
    .ModLoad: aab53000 aab7ac00

    netbt.sys
    .ModLoad: f79ff000 f7a07700

    wanarp.sys
    .ModLoad: aaaf9000 aab52940

    vsdatant.sys
    .ModLoad: f7a0f000 f7a1dd80

    arp1394.sys
    .ModLoad: aaad7000 aaaf8d00

    afd.sys
    .ModLoad: f7a2f000 f7a37700

    netbios.sys
    .ModLoad: aaaab000 aaad6180

    rdbss.sys
    .ModLoad: aaa3c000 aaaaa380

    mrxsmb.sys
    .ModLoad: f72ee000 f72f6900

    Fips.SYS
    .ModLoad: f7c1f000 f7c24a00

    atkkbnt.sys
    .ModLoad: f7d63000 f7d64160

    AsIO.sys
    .ModLoad: f7c27000 f7c2c9e0

    Aavmker4.SYS
    .ModLoad: f722a000 f722c580

    hidusb.sys
    .ModLoad: f72de000 f72e6d80

    HIDCLASS.SYS
    .ModLoad: f7c2f000 f7c35180

    HIDPARSE.SYS
    .ModLoad: f7c37000 f7c3d8c0

    FTD2XX.sys
    .ModLoad: f7b0f000 f7b13600

    sermouse.sys
    .ModLoad: f727e000 f728d900

    Cdfs.SYS
    .ModLoad: aa9fc000 aaa13480

    dump_atapi.sys
    .ModLoad: f7d8f000 f7d90100

    dump_WMILIB.SYS
    .ModLoad: bf800000 bf9c0480

    win32k.sys
    .ModLoad: f7b27000 f7b2b500

    watchdog.sys
    .ModLoad: aac4b000 aac4d900

    Dxapi.sys
    .ModLoad: bf9c1000 bf9d2580

    dxg.sys
    .ModLoad: f7f82000 f7f82d00

    dxgthk.sys
    .ModLoad: bf9d3000 bfa02960

    atkdisp.dll
    .ModLoad: bfa0b000 bfa4d000

    ati2dvag.dll
    .ModLoad: bfa4d000 bfa8c000

    ati2cqag.dll
    .ModLoad: bfa8c000 bfac2000

    atikvmag.dll
    .ModLoad: bfac2000 bfd3dc60

    ati3duag.dll
    .ModLoad: bfd3e000 bfe10020

    ativvaxx.dll
    .ModLoad: a8874000 a8877280

    ndisuio.sys
    .ModLoad: a8547000 a8573400

    mrxdav.sys
    .ModLoad: f7d4f000 f7d50b00

    ParVdm.SYS
    .ModLoad: a8532000 a8546800

    aswMon2.SYS
    .ModLoad: a8467000 a84b9180

    srv.sys
    .ModLoad: a838a000 a839e400

    wdmaud.sys
    .ModLoad: a868c000 a869ad80

    sysaudio.sys
    .ModLoad: a7a12000 a7a52380

    HTTP.sys
    .ModLoad: a7c33000 a7c36ae0

    aswRdr.SYS
    .ModLoad: bffa0000 bffe5c00

    ATMFD.DLL
    .ModLoad: a7716000 a773ff00

    kmixer.sysLoading User Symbols
    Loading unloaded module list
    ..........
    Loaded dbghelp extension DLL
    Loaded ext extension DLL
    Loaded exts extension DLL
    Loaded kext extension DLL
    Loaded kdexts extension DLL
    ************************************************** *****************************
    *











































































    *
    *






















    Bugcheck Analysis


































    *
    *











































































    *
    ************************************************** *****************************Use !analyze -v to get detailed debugging information.BugCheck C2, {7, cd4, 2060027, 84d08c20}***** Kernel symbols are WRONG. Please fix symbols to do analysis.Loading symbols for aab9c000






    tcpip.sys ->

    tcpip.sys
    Unable to load image vsdatant.sys, Win32 error 2
    Loading symbols for aaaf9000



    vsdatant.sys ->

    vsdatant.sys
    *** WARNING: Unable to verify timestamp for vsdatant.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsdatant.sy
    s
    unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    ************************************************** ***********************
    ***

































































    ***
    ***

































































    ***
    ***


    Your debugger is not using the correct symbols















    ***
    ***

































































    ***
    ***


    In order for this command to work properly, your symbol path

    ***
    ***


    must point to .pdb files that have full type information.




    ***
    ***

































































    ***
    ***


    Certain .pdb files (such as the public OS symbols) do not




    ***
    ***


    contain the required information.
    Contact the group that




    ***
    ***


    provided you with these symbols if you need this command to


    ***
    ***


    work.
























































    ***
    ***

































































    ***
    ***


    Type referenced: nt!_POOL_HEADER





























    ***
    ***

































































    ***
    ************************************************** ***********************
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
    ************************************************** ***********************
    ***

































































    ***
    ***

































































    ***
    ***


    Your debugger is not using the correct symbols















    ***
    ***

































































    ***
    ***


    In order for this command to work properly, your symbol path

    ***
    ***


    must point to .pdb files that have full type information.




    ***
    ***

































































    ***
    ***


    Certain .pdb files (such as the public OS symbols) do not




    ***
    ***


    contain the required information.
    Contact the group that




    ***
    ***


    provided you with these symbols if you need this command to


    ***
    ***


    work.
























































    ***
    ***

































































    ***
    ***


    Type referenced: nt!_POOL_HEADER





























    ***
    ***

































































    ***
    ************************************************** ***********************
    ************************************************** ***********************
    ***

































































    ***
    ***

































































    ***
    ***


    Your debugger is not using the correct symbols















    ***
    ***

































































    ***
    ***


    In order for this command to work properly, your symbol path

    ***
    ***


    must point to .pdb files that have full type information.




    ***
    ***

































































    ***
    ***


    Certain .pdb files (such as the public OS symbols) do not




    ***
    ***


    contain the required information.
    Contact the group that




    ***
    ***


    provided you with these symbols if you need this command to


    ***
    ***


    work.
























































    ***
    ***

































































    ***
    ***


    Type referenced: nt!_POOL_TRACKER_BIG_PAGES


















    ***
    ***

































































    ***
    ************************************************** ***********************
    Cannot get _POOL_TRACKER_BIG_PAGES type size
    ************************************************** ***********************
    ***

































































    ***
    ***

































































    ***
    ***


    Your debugger is not using the correct symbols















    ***
    ***

































































    ***
    ***


    In order for this command to work properly, your symbol path

    ***
    ***


    must point to .pdb files that have full type information.




    ***
    ***

































































    ***
    ***


    Certain .pdb files (such as the public OS symbols) do not




    ***
    ***


    contain the required information.
    Contact the group that




    ***
    ***


    provided you with these symbols if you need this command to


    ***
    ***


    work.
























































    ***
    ***

































































    ***
    ***


    Type referenced: nt!_KPRCB



































    ***
    ***

































































    ***
    ************************************************** ***********************
    Probably caused by : vsdatant.sys ( vsdatant+3e6e1 )Followup: MachineOwner
    ---------0: kd>


    Any sugestions ?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:6.1

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: self restarts caused by zone alarm in winXP



    Hi Nebulari,













    Try uninstalling ZoneAlarm and then following these Manual Uninstall Direction's and deleting all instances of ZA,then perform a reinstall and see if you still get the error. Might just be the Vsdatant driver has become corrupted. If this does not fix your problem, PLEASE post back.













    Thank you for your time and have a nice day!
































    SlyFox:8}








    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. nebulari Guest

    Default Re: self restarts caused by zone alarm in winXP

    Oh... ok. THX!

  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: self restarts caused by zone alarm in winXP

    Hi Nebulari,













    You are welcome.
    Good Luck!



























    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  5. socalreviews Guest

    Default Re: self restarts caused by zone alarm in winXP

    Make sure you are not running more than one instance of zlclient.exe in the msconfig startup menu and check your Windows prefetch folder also. I talked about almost this exact problem and how I dealt with it in a post under the install/uninstall section of this ZoneLabs User forum. My problem was not related to the Zone Alarm vsdatant system file though.

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