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Thread: Pop Ups

  1. #1
    hebburnsent Guest

    Default Pop Ups

    Can anyone tell why I keep getting pop boxes for the same names - over and over again - even though I click "deny" and "remember this setting" every time.
    Thank you in anticipation!

  2. #2
    billc Guest

    Default Re: Pop Ups

    One of two things is likely the cause; either your database in Zone Alarm is corrupt or your computer is shutting down too fast. First try a database reset. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

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