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Thread: XP SP2 and ZA Security Suite compatability

  1. #1
    ms_hater Guest

    Default XP SP2 and ZA Security Suite compatability

    Hi Everyone,
    I'm a longtime ZA user, who until now, has not had any serious problems.
    This afternoon, however, I updated (?) XP
    (a brief moment of insanity) and to my surprise, ZA will not load.
    I have always purchased the extended download for just such emergencies, and a new download
    will not even work.
    After downloading, the error messages I receive are:
    Could not load the DLL library
    c:\Docume~1\owner\locals~1\Tempvsutil.dll(WSEDbgPr int).
    The specified procedure could not be found.

    and:
    Could not load the DLL library
    c:\Docume~1\owner\locals~1\Tempvsutil.dll(VSSetPro tection).
    The specified procedure could not be found.

    Does anyone have any suggestions as to how to fix this problem?
    Thanks in advance.
    MSHater

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.1

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: XP SP2 and ZA Security Suite compatability



    Hi,








    PLEASE go to the following thread and hopefully it will solve your problem, if not PLEASE post back, Thanks.










    http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=47757


































    SlyFox:0
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. ms_hater Guest

    Default Re: XP SP2 and ZA Security Suite compatability



    Thanks SlyFox.

    I checked and cannot find the vsconfig.xml file as you suggested.

    In fact,
    after looking at this thread, ZA blocked internet access and I had to reboot just to reply to your post.

    ZA suggested
    some
    steps, but I can't open the ZA control panel to follow their suggestions.



  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: XP SP2 and ZA Security Suite compatability

    Hi,




    PLEASE go to the following thread and PLEASE follow the "EXACT INSTRUCTIONS".



    http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=48347







    PLEASE keep me posted on your results, Thanks.




























    SlyFox:8}
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  5. ms_hater Guest

    Default Re: XP SP2 and ZA Security Suite compatability



    Slyfox,

    Just got my PC back from the shop.
    I was following (I think) the intructions when I needed to reboot and then my internet access was denied and could not even access this board.


    All is
    well, for now.
    THanks for your help.



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