I got a message that the True Vector needed to shut down: I was Web-browsing with a newly installed Windows XP on dial-up, using Firefox 22.214.171.124. I had come across a web page on a legitimate ISP site that needed the Java run-time engine (JRE) for its technical support chat page. I needed the JRE. After Firefox had downloaded the JRE (but had not installed it), I clicked on Firefox's dialog box which was reporting that Firefox needed to be restarted. That's when the True Vector message appeared.
Question #1: When the error message shows up and before I hit the "OK" button, does that mean my computer is vulnerable to other scanners? Does that mean that ZoneAlarm has already stopped and is no longer protecting anything?
Question #2: Should I reinstall the operating system to be on the safe side? I don't think the ISP website or Firefox was to blame or being malicious. But during a period of vulnerability, are auto-scanners going to jump through the cracks? I just installed the Windows XP the other day and started surfing the Web on the dial-up about 48 hours ago (not connected the entire time), and in that time 2902 intrusions have been blocked, with 109 of them high-rated.
Question #3: This isn't the first time this has happened, which suggests that I need to buy a hardware firewall to prevent inbound connections. I still want to keep my ZoneAlarm running to detect undesired outbound connections as well. Therefore, are there any hardware firewalls that won't work with ZoneAlarm (in the same way that the Windows XP firewall has to be disabled for ZoneAlarm)?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Pro