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Thread: Windows Crashes with ZoneAlarm Pro

  1. #1
    avguser Guest

    Default Windows Crashes with ZoneAlarm Pro

    I am running Windows XP PRO SP2, RAM 512MB, 80GB HDD
    Recently my computer has started crashing, I have disabled the restart after crash so that I could obtain the error message.
    Here it is (this is just one as there have been others with vsdatant.sys but with different numbers which I'm sorry to say are lost!!

    *** STOP: 0x000000D1 (0x0F2E8CBC, 0x00000002, 0x00000001, 0xEF9F7480)
    *** vsdatant.sys - Address EF9F7480 base at EF9B8000, DateStamp 4419a4ed

    After checking the internet I found that vsdatant.sys is part of the ZoneAlarm Firewall.
    What can I do?

  2. #2
    whymeto Guest

    Default Re: Windows Crashes with ZoneAlarm Pro

    I was getting the same crash errors which the XP gave the blue screen of death for different device drivers. I was able to get a few of the device drivers errors to stop by giving those drivers super access by the firewall. Zone Alarms improved firewall must work really good to block device drivers from accessing the the XP operating system. I has to uninstall ZA and go back one revision level in order to get my computer usable again.

  3. #3
    fleetcommand Guest

    Default Re: Windows Crashes with ZoneAlarm Pro

    By chance, did you have a BitDefender product installed on the computer in which crash occured?

    By the way, which version of ZoneAlarm did you have?

  4. #4
    avguser Guest

    Default Re: Windows Crashes with ZoneAlarm Pro

    ZoneAlarm Pro version 6.1.744.001
    TrueVector security engine version 6.1.744.001
    Driver version 6.1.744.001
    Anti-spyware ebgine version, DAT file version 01.200606.259

    No I do not have any Bitdefender products. My Anti-virus is AVG Free

  5. #5
    fleetcommand Guest

    Default Re: Windows Crashes with ZoneAlarm Pro

    Please checkif the BSOD appears in Safe Mode or not. Also go to Properties dialog box(es)of you network connection(s) and see if (in the Networking Tab) there is any unusual driver, service or client is installed.

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