Product Name=FREE ZoneAlarm
Product Version=6.5
Description of technical Issue=

When I start-up my computer Zone Alarm does not load and locks up my entire desktop, forcing me to power down manually. It usually works upon resart but today it took me FOUR tries before I was able to access my computer, let alone the Internet.

This has been an intermittent problem until today...

I used to get an error message saying that "ZoneAlarm has encountered a problem and needs to shut down" but now I don't even get that!

Here is my computer info:

Microsoft Windows XP

Professional Version 2002

Service Pack 1

Intel Celeron 735 MHz

128 MB of RAM

And, yes, I have Ad-Aware SE Personal and Spybot installed but I have been using this same configuration for a couple of years now with no problems.

Please help!!

Thanks, Louise

Operating System:Windows XP Pro
Product Name:ZoneAlarm (Free)
Software Version:6.5

Message Edited by loupop on 07-22-2006 08:54 AM