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Thread: ZoneAlarm locks desktop on startup

  1. #1
    loupop Guest

    Default ZoneAlarm locks desktop on startup

    Product Name=FREE ZoneAlarm
    Product Version=6.5
    Description of technical Issue=

    When I start-up my computer Zone Alarm does not load and locks up my entire desktop, forcing me to power down manually. It usually works upon resart but today it took me FOUR tries before I was able to access my computer, let alone the Internet.

    This has been an intermittent problem until today...

    I used to get an error message saying that "ZoneAlarm has encountered a problem and needs to shut down" but now I don't even get that!

    Here is my computer info:

    Microsoft Windows XP

    Professional Version 2002

    Service Pack 1

    Intel Celeron 735 MHz

    128 MB of RAM

    And, yes, I have Ad-Aware SE Personal and Spybot installed but I have been using this same configuration for a couple of years now with no problems.

    Please help!!

    Thanks, Louise

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:6.5

    Message Edited by loupop on 07-22-2006 08:54 AM

  2. #2
    jurgennoppe Guest

    Default Re: ZoneAlarn locks desktop on startup

    i have the exact same problem,what's going on with the locking up of the desktop???

  3. #3
    socalreviews Guest

    Default Re: ZoneAlarm locks desktop on startup

    There is a newer FREE ZA version 6.5.731 that many have had success with just recently. If you want to fully remove your previous ZA version first to avoid possible installation conflicts you can use the uninstall instructions below. These are the manual instructions to remove the older ZA files from the previous version before you install the new ZA. You can use Windows safe mode for these manual instructions if you have problems booting your system or if you can not remove the indicated ZA files in normal mode .
    ZoneAlarm (FREE version) download link:

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