Upon starting up, I get the following error msg from Zone Alarm pro relating to Symantec Antivirus:
"Symantec Antivirus is trying to communicate with C:\windows\system32\userinit.exe by opening its process. Application: Rtvscan.exe"

Another msg referring to rtvscan.exe comes up frequently related to the hosts file. Even if I check "allow" and "apply this setting to all suspicious behaviors" the msgs come back each time I start.

I have run Symantec antivirus and numerous spyware checkers and found nothing amiss.

I would appreciate any guidance.

Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Pro
Software Version:6.5