I use ZA since winter 2005 and there were no major problems. I drive on a Windows XP PRo, i have no other security software, no antiviruses, just ZA. The problem appears when i try to access my alt.com profile photo page. ZA frose, internet connection is lost and an windows
error message appears on the screen (http://gabinoel.ifrance.com/ScreenShot001.jpg). I restart ZA and everything is ok. When i try again the photo page on alt.com website, the system frose for good, and i'm forced to restart the computer to gain access to my PC. What should i do ?
ZA configurations:Firewall: - Interne Zone Security : HIGH ; Trusted Zone Security : HIGHProgram Control:
- Program Control : MEDIUM ; SmartDefense Advisor: HIGH ;
Automatic Lock: : OFF
- Access Permissions: Always Ask for Permission ;
Alerts & Functionality : all three checkedAnti-spyware: - Main: ON ; Spy Site Blocking: ONEmail Protection:
- ONPrivacy: - Main: Cookie Control : Custom > Cookies:
Block persistent cookies checked, Block 3rd party cookies checked
> Ad Blocking: nothing checked
> Mobile Code: Block scripts (vbscript, etc) checked.
Ad Blocking : OFF
- Site List :
all permissions granted
Identity Protection: - Main: MEDIUM ; My Vault created ; alt.com on trusted sites.
What is wrong in this configuration ?Thank you very much.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro