My PC died so just got an Asus with A10 running win 8.1 64 bit. All out of the box and standard from Futureshop.
Trouble is i can't get updates on my Zonealarm security suite version below :
ZoneAlarm Security Suite version: 13.3.052.000
ZoneAlarm license key: 10 years with them
Vsmon version: 22.214.171.124
Driver version: 126.96.36.199
Antivirus engine version: 188.8.131.52
Antivirus signature DAT file version: 1177466720
Anti-Spam version: 184.108.40.2065
I have tried the off line help and it was errr not helpful (several attempts) tried the live person and they said it WAS compatible. This is not very helpful as i'm out of date and can't get the updates !!!!!
My update status is saying overdue (zone alarm icon click - left box - click - settings .. says overdue there.)
When i try to update it just says update failed and my pc says Zonealarm is not compatible as its 32 bit and my machine is 64 bit !!
Any clever people out there know how to get me out of this or is it hopeless?
My security suite expires in 2 months does the one with a fire wall work any better or does it have the same issues ??
Are any zonealarm products 64 bit yet as just saying they are doesn't make them work.
HELP PLEASE !!!!