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Thread: Host process for windows services was prevented from changing the settings of ZA

  1. #1

    Default Host process for windows services was prevented from changing the settings of ZA

    Hi,

    I have seen a thread with the same title but it is now closed.

    Each time I connect of I disconnect from my VPN server (protocol L2TP/IPSec), ZA shows a notification that also writes it-self in the ZA log as follows:

    OSFW,2014/09/30,10:24:00 +2:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,,HKCS\SERVICES\VSDATANT\PARAMETERS\ADAPTERS ,http://osalerts.zonealarm.com/osanal...sion=13.3.52.0

    Is this normal and shoud I do something ?

  2. #2
    Join Date
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    Default Re: Host process for windows services was prevented from changing the settings of ZA

    Yes, normal. Several similar posts on the board about it. Thanks, Fax

    Click here for ZA Support
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  3. #3
    Join Date
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    Default Re: Host process for windows services was prevented from changing the settings of ZA

    Hello;

    Welcome back, here is the current information

    ZoneAlarm is now aware of the "Host" issue and development is working on identifying the cause then it will be fixed in a later release.

    Support and Forum Gurus do not have any ETA when a fix will be available.

    When it is fixed a New version will be posted and the description of the fix will be included in the Release History page of the new ZA version.

    Forum Moderator
    Regards;
    Guru GeorgeV

  4. #4
    Join Date
    Jan 2015
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    1

    Default Re: Host process for windows services was prevented from changing the settings of ZA

    Hi Guru GeorgeV. As you know, that response from ZoneAlarm was made on May 14, 2014, nearly 8 month ago. That is an incredibly long time to fix such an important bug. I want to make sure that ZoneAlarm knows that this is being reported again. And it's probably not being reported as much as it could be since one Moderator gave that response 8 months ago. Are you connected with ZoneAlarm so you can report this problem again? Thanks.

  5. #5
    Join Date
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    Default Re: Host process for windows services was prevented from changing the settings of ZA

    Quote Originally Posted by Sal Jensin View Post
    Hi Guru GeorgeV. As you know, that response from ZoneAlarm was made on May 14, 2014, nearly 8 month ago. That is an incredibly long time to fix such an important bug. I want to make sure that ZoneAlarm knows that this is being reported again.

    And it's probably not being reported as much as it could be since one Moderator gave that response 8 months ago. Are you connected with ZoneAlarm so you can report this problem again? Thanks.
    Sorry,

    The only time I have the opportunity to report Directly to the Development Team that Fix Product problems, is when they Offer Public BETA Testing on New ZA Versions.. There is no ETA on when the next BETA Test will begin..

    Support and Forum Gurus do not have any ETA when a fix will be available.
    If you have a Valid ZA Registration Key, for one of the Paid ZA versions..

    You can contact directly the Official ZA Technical Support at the link in my signature.
    Once at the main ZA support click on "contact us" (top left side of the page).

    If you contact them during Business Hours you will be Able to tell them you want to give them more details on the HOST Issue..

    Be advised that Support will not be able to tell you anything about when a Fix will be available..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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