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Thread: Problems with MS Office

  1. #1
    baggins Guest

    Default Problems with MS Office

    In the last few days one of my users has started having a problem with MS Office. When he tries to open some xls files it gives him an error that a connection to is blocked. The same also happens when using MS Word.
    I set in the trusted zone, but he is still getting the error and when it occurs it locks up Office. Any ideas on what else could have happened. I suspected and update from MS or possibly ZA, but since I haven't seen any postings for these, I assume that it has to do with something the user did.

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    billc Guest

    Default Re: Problems with MS Office

    Try adding the IP to your Trusted zone. That is the proper address of your Loopback Adopter. I don't think will work.

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