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Thread: zpy.dll not found

  1. #1
    acfan Guest

    Default zpy.dll not found

    So, it all started today, when I tried to install the new update of zone alarm free. However, power went out as the installation was going on. so now, ZA doesn't run (which means I'm risking a lot just asking for help here), and whenever I try to install it, "zpy.dll not found" shows up! help!

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)
    Software Version:

  2. #2
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: zpy.dll not found

    Delete the C\WINDOWS\system32\ZoneLabs folder.

    Clean the Temp folders and try it again.

    Oldsod
    Best regards.
    oldsod

  3. #3
    acfan Guest

    Default Re: zpy.dll not found

    I tried just tried it with my root admin account. No dice! It said " Cannot delete file 'campud.dll' access is denied".

  4. #4
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: zpy.dll not found

    Try this first>

    Click Start -- Run -- type REGEDIT (XP) or REGEDT32 (2000), and click OK.

    Navigate to the main Zone Labs registry key at:

    HKEY_LOCAL_MACHINE\SOFTWARE\Zone Labs

    Right-click on that key and select Permissions. Make sure that SYSTEM account, and the account you are trying to uninstall with, show that they have FULL and READ permissions, and SPECIAL is not checked. Nothing should be checked in the right column for Deny.
    Once you save that change, try the Zone labs folder removal.

    or just delete the zpy.dll instead.

    Also check out this for a good cleanup before the reinstall>

    Click Start -- Run -- type REGEDIT (XP) or REGEDT32 (2000), and click OK.

    Navigate to the main Zone Labs registry key at:

    HKEY_LOCAL_MACHINE\SOFTWARE\Zone Labs

    Right-click on that key and select Permissions. Make sure that SYSTEM account, and the account you are trying to uninstall with, show that they have FULL and READ permissions, and SPECIAL is not checked. Nothing should be checked in the right column for Deny.
    Once you save that change, rerun the installation or uninstall.

    If the first directions fail and the deletion of the zpy.dll fails, then try it as Administrator in the Safe Mode. That usually has no issues. Often just changing the permissions in the Properties of the right click will do the same ( do in the Safe Mode as well).

    Oldsod

    Message Edited by Oldsod on 01-06-2007 05:38 PM
    Best regards.
    oldsod

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