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Thread: Blue screen is back despite dumping Spyware Doctor

  1. #1
    tlosey Guest

    Default Blue screen is back despite dumping Spyware Doctor

    Getting new sys stop this time in the middle of viewing a website, long after boot.
    Original problem happen right after start-up.
    New error - Stop: 0X000086086 (0X00000000, 0X00000000, 0X00000000, 0X00000000)
    When
    I clobbered SD, I had not done a registry clean before reinstall of ZASS.
    Have done so this morning.
    Multiple error reported and fix.
    Should point out that my registry tool - Registry Mechanic, like SD, is from PC Tools.
    Is it possible that ZASS is puking on anything from PC Tools?
    OS Name
    Microsoft Windows XP Professional
    Version
    5.1.2600 Service Pack 2 Build 2600
    OS Manufacturer
    Microsoft Corporation
    System Name
    SCREENPLAY
    System Manufacturer
    Dell Inc.
    System Model
    Dimension 8400
    System Type
    X86-based PC
    Processor
    x86 Family 15 Model 4 Stepping 3 GenuineIntel ~2992 Mhz
    Processor
    x86 Family 15 Model 4 Stepping 3 GenuineIntel ~2992 Mhz
    BIOS Version/Date
    Dell Inc. A05, 3/16/2005
    SMBIOS Version
    2.3
    Windows Directory
    C:\WINDOWS
    System Directory
    C:\WINDOWS\system32
    Boot Device
    \Device\HarddiskVolume2
    Locale
    United States
    Hardware Abstraction Layer
    Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"




    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: Blue screen is back despite dumping Spyware Doctor

    Hi

    Check the C\WINDOWS\system32\drivers folder for something called pct*.sys or swd*.sys. The Properties of the file should indicate if they do belong the old spywaredoctor files. Delete if they are leftovers from the spywaredoctor. Now run the reg cleaner. maybe this helps.

    Oldsod
    Best regards.
    oldsod

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