I am using a cool new program to help my grandmother set up her computer - Crossloop.
This allows me to control her computer from mine.
I used this to download and install the free ZA.
Once installed we could no longer use crossloop.
So, here is what I have done so far - (1) went into programs control and put check marks in the access and server columns under both trusted and internet.
Tried #1 along with putting the Internet Zone Security and Trusted Zone Security to off.
This allowed us to connect to Crossloop but then ZA would ask her again if she wanted to allow winvnc access even after we had already checked remember this setting and said allow to the winvnc questions.
I am not a computer expert so sorry for the questions, but is winvnc a program related to crossloop that we also need to set the settings for under program control?
Not sure which software version of ZA, but we just downloaded it today.
I did not run any kind of product update, although she did register.
Thank you for any help you can give me on this.
Need crossloop to work because my grandmother does not know even what doubleclick means.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)