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Thread: Help! Error messages; vsmom.exe and rthdcpl.exe

  1. #1
    chantillyme Guest

    Default Help! Error messages; vsmom.exe and rthdcpl.exe

    After upgrading Zone Alarm I got thes messages:

    software exception 0XA3410005 Appver .5.737.0 Mod Name; Kernel 32dll offset
    Illegal System DLL Relocation.
    The system dll user.32 was relocated in memory.
    The applacation will not run properly.
    The relocation occured because the dll C:\windows system32\HHCTRL.ocx occupied an address range reserved for windows system dlls.
    The vendor supplying the dll should be contacted for a new dll.

    I have not had any problem with zone alarm befor this last upgrade.
    Can anyone help me with this?

    I have windows xp home edition.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)
    Software Version:7.0

  2. #2
    zaswing Guest

    Default Re: Help! Error messages; vsmom.exe and rthdcpl.exe

    RTHDCPL.EXE - perhaps this link will help you, inside is a reference to Microsoft help

    VSMON - what version is this about?
    "Appver .5.737.0" Is it or was it version 6.5?
    Try doing a clean install - see Help items in the Forum Help section or follow this link exactly

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