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Thread: ZA won't reinstall after system crash/Windows restore

  1. #1
    mpp Guest

    Default ZA won't reinstall after system crash/Windows restore

    My system crashed after a recent power failure and I had to restore windows xp to its original state from the recovery drive.
    After the restore ZA was constantly freezing anytime I tried to open.
    As a result, I decided to uninstall it, figuring I would reinstall after getting Windows current with all the security updates (over 100).

    I have been unable to re-install successfully,
    get the message "Zone Alarm Security Suite - 1025- English has encountered a problem and needs to close".
    My guess is I have some remnanats of the old install that need to be removed but I can't find them.
    Thanks for any help.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA won't reinstall after system crash/Windows restore

    Hi!if you have left overs, following this instruction should get rid of them:http://forums.zonealarm.com/zonelabs...message.id=103Start reading from:".....Go to Start > Search > Files and Folders. Make sure the location box is set to search your Local Hard Drive (usually C:\ ) or All Local Drives. Also make sure the Advanced Search Options are set to search subfolders and hidden files. Now copy the entire line below, paste it into the search box and click Search Now.Zonelabs; "zone labs"; "Internet logs"; vsconfig.xml; vsdata.dll; vsdata95.vxd; vsdatant.sys; vsmon.*; vsmonapi.dll; vsnetutils.dll;vspubapi.dll; zaplus.*; zapro.*; zllictbl.dat; zlparser.dll; zonealarm.exe; zoneband.dll; vsutil.dll; zlclient.* " .............Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    mpp Guest

    Default Re: ZA won't reinstall after system crash/Windows restore

    Thanks for your help, that took care of it!

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA won't reinstall after system crash/Windows restore

    You're welcome!Thank you for postign back your results...Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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