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Thread: Blue screens caused by vsdatant

  1. #1
    corkman Guest

    Default Blue screens caused by vsdatant

    Hi all,

    I am running ZoneAlarm Security Suite v7.0.337.000

    I've been suffering from daily blue screens, especially when network load is high.

    Running windbg on crash dump files have gotten me the following stack traces, implicating ZoneAlarm:

    9ec22b2c 88718008 hal!KeAcquireInStackQueuedSpinLock+0x26
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    9ec22b60 b06c4bef 0x88718008
    9ec22c40 804ef163 vsdatant+0x40bef
    9ec22c50 8057e77e nt!IopfCallDriver+0x31
    9ec22c64 8057f5e1 nt!IopSynchronousServiceTail+0x60
    9ec22d00 80578136 nt!IopXxxControlFile+0x5c5
    9ec22d34 805409ac nt!NtDeviceIoControlFile+0x2a
    9ec22d34 7c90eb94 nt!KiFastCallEntry+0xfc
    02fdf654 00000000 0x7c90eb94

    b11e079e 00000000 0000001c hal!KeAcquireInStackQueuedSpinLock+0x26
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    8928fdf0 b125dbef 88dfdcb8 0x88b9b008
    89668030 88ef2c88 806e4410 vsdatant+0x40bef
    88ef2cf8 89782488 88ef2c88 nt!IopfCallDriver+0x31
    89668030 88ef2c88 89782488 nt!IopSynchronousServiceTail+0x60
    000001dc 00000000 00000000 nt!IopXxxControlFile+0x5c5
    000001dc 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
    000001dc 00000000 00000000 nt!KiFastCallEntry+0xfc
    00000000 00000000 00000000 0x7c90eb94

    Help, how do I stop these blue screens from happening?!

    Thanks,

    -Corkman

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    britneyluvr Guest

    Default Re: Blue screens caused by vsdatant

    Contact Tech Support - www.zonealarm.com/tsform

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