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Thread: Zone alarm shuts down when I run the virus scan....

  1. #1
    huffur Guest

    Default Zone alarm shuts down when I run the virus scan....






    Zone alarm shuts down when I run the virus scan, the icon becomes a red box with a yellow "X"

    The error message states that it could not write to memory.
    I will get the screen shot if needed.
    Any thoughts?

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Zone alarm shuts down when I run the virus scan....

    Hi!try to perform a full AV/AS but in SAFE MODE (you have to run ZA manually and firewall will not function but AV/AS will.If you still get the error try to reset the ZA database. If you don't get the error you have a conflicting software running.Database reset:http://www2.nohold.net/noHoldCust542...rruptlogs.htmlHow to start in SAFE MODE: http://www.microsoft.com/resources/d..._failsafe.mspxCheers,Fax

    Click here for ZA Support
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