Well, I downloaded the 5.5.094 version, did a clean un-install of the older version and re-installed.
No MoreInfo in Firewall Alerts.
I un-installed using the /rm license method, the /clean method, manually deleting leftovers using search, and anything else I could think of.
Everytime I re-installed, the problem was/is still there.
I've gotta give this XP credit for endurance.
In addition to this forum, I've contacted Tech Support at ZoneLabs, and gotten advice of two techs.
After numerous re-installs, the problem remains.
When I click on MoreInfo on a Firewall Alert popup, I get a browser page.
At the bottom it says, Website found, waiting for reply.
Connecting to fwalerts.zonealarm.com, error page, etc, (not exact, but similar.
Then the fwalerts.zonealarm.com Error page address shows in the Address box.
A message is displayed in the body of the page, "Sorry, Smart Defense Advisor cannot service your request at this time".
I tried typing fwalerts.zonealarm.com in the address box, and hitting Go.
It re-directs to the Checkpoint Smart Defense Advisor website.
I just hate it when I can't fix a problem on my computer, but this one may defeat me.
Has anybody else out there had this problem?
If so, HELP!
Thanks for your help,