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Thread: True Vector failing...

  1. #1
    clementcrb Guest

    Default True Vector failing...

    I turned on my laptop this afternoon and I'm getting a True Vector failure, whatever that is. It worked fine this morning. The only thing I've changed was I updated my network. Any ideas how to fix this? I really hate surfing the net without any protection.

    I feel like a sailor in the Philippines without a condom.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: True Vector failing...

    The ZA database may have become corrupted. Deleting the database will force it to start a new database.

    Do this:

    Boot your computer into the Safe Mode

    Navigate to the c:\windows\internet logs folder

    Delete the backup.rdb and iamdb.rdb files in the folder

    Clean the Recycle Bin

    Reboot into the normal mode

    ZA will be just like new with no previous settings or data

    (How to get into the safe mode)
    http://www.pchell.com/support/safemode.shtml

    After the reboot, then set the new newtwork found as Trusted.

    Then do this to set the ZA properly:

    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run type in command , hit 'ok', and type ipconfig /all then press enter. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side.
    2. In ZA on your machine on the Firewall>Zones tab click Add and then select IP Address. Make sure the Zone is set to Trusted.
    3. Click OK and then Apply and see if that works to fix it.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    http://zonealarm.donhoover.net/dnsdhcp.html


    Cheers,
    Oldsod
    Best regards.
    oldsod

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