Following the installation of Microsoft security downloads I received a message from ZAPro 7 that Internet Explorer 7 was trying to monitor my key board strokes?
I was not very happy about this so denied access.
I later found that when browsing the web that if I clicked on a PDF document IE7 closed down? And further that if I clicked on an e-mail address I received the message that my default mail client was incorrectly installed?
I did not associate this with ZA.
This caused me no end of bother and was eventually solved by reinstalling my C drive from an Acronis backup.
I then had to bring this drive up to date with software not on the backup and eventually everything worked fine again.
Then some more security updates from Microsoft were loaded and the same problem occurred.
I sort some advice from another forum and was eventually pointed to a thread on this forum where people were commenting about the monitoring of keyboard strokes messages received from ZA.
In one of these messages someone mentioned that they could not get access to there pension information files after denying access to keyboard monitoring?
I tried an experiment,
When keyboard logging was denied I could not download PDF documents or open e-mail addresses
With keyboard logging allowed there was no problem
I appreciate that I have been a bit long winded about this but I thought it was well worth making forum members aware of the problems that will arise if keyboard logging is not allowed in ZA while using Microsoft Internet Explorer 7
Hope this is some help
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro