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Thread: New network message

  1. #1
    grantyboy Guest

    Default New network message

    I am sure this will be an easy one to fix. I have been using ZA for a couple of years but over the last 2 months everytime I fire up my computer it brings up the 'New network' screen. This is despite the fact I am using the same wireless network at home and at work. So I have to but in the details everyday, bloody annoying. What am I doing wrong?


    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: New network message

    Hi!sounds like a ZA database corruption...Try to reset it. See here: http://www2.nohold.net/noHoldCust542...rruptlogs.htmlCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    grantyboy Guest

    Default Re: New network message

    That seems to have done the trick.
    Thanks so much
    Grantyboy

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: New network message

    You're welcome!ZA database corruption can happen if your system have recently experienced problems such as - cold shudown (improper shutdown)- System crashes/hangs- Conflicts with recent installed applications- Malware infectionsFor the latter, depending the antivirus you are using it would be useful you scan the system with a solid AV. For example, the online scan at Kaspersky. http://www.kaspersky.com/virusscannerCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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