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Thread: Missing icon

  1. #1
    toranaga Guest

    Default Missing icon

    The registry key "ZAMailsafe\DefaultIcon" refers to a missing icon "C:\Program Files\Zone Labs\ZoneAlarm\Updclient.exe,-279". Can samebody help me solve this problem? Any help will be greatly appreciated.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Missing icon



    Hi,

    Welcome to the Forum!

    PLEASE go to the following threads, THANKS.

    http://forum.zonelabs.org/zonelabs/b...ssage.id=13927

    http://forum.zonelabs.org/zonelabs/b...ssage.id=13519

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. Default Re: Missing icon

    Thank you SlyFox. When I do what JRosenfeld suggests in his post the problem gets corrected temporarily. However when I do a spyware
    update the problem re-appears.As far as the Windows Security Center not rcognizing ZA I have no problem. Could it be that there is a bug in ZA 7.0.408 and the icon in question is actually missing?

  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Missing icon



    Please contact tech support

    https://www.zonelabs.com/store/conte...ch_support.jsp

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  5. zatguy Guest

    Default Re: Missing icon

    Toranaga, I had the same problem.
    Simple solution is to copy
    the file from
    C:\Windows\system32\Zone Labs.
    Highight the file "updclient.exe", hold down the CTRL key (in order to "COPY" the file)
    and drag & drop
    the file into the folder C:\Program Files\Zone Labs\Zone Alarm and realse the CTRL key AFTER the file is dropped.
    Good luck
    Zatguy

  6. #6
    Join Date
    Jun 2004
    Posts
    320

    Default Re: Missing icon

    Zatguy,
    Thanks for rthat, better than my 'fix' :-)

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