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Thread: zlclient.exe - Application Error

  1. #1
    shadowlol Guest

    Default zlclient.exe - Application Error

    Hello and thank u for helping me out.I installed my zonealarm internet security suite the 15 day trial to test it out and when i run it i get this messege.The application failed to initialize properly (0xc0000142). Click on OK to terminate the application.
    Thats what i get everytime, i tried re-installing it but it wont help!
    Thanks so much!

    Operating System:Windows XP Pro
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: zlclient.exe - Application Error

    Hi shadowlol,
    Welcome to the forum!
    Sorry to hear you downloaded
    ZASS and despite your best efforts have been unable to use it.

    Did you download ZASS version 7.0.462.000?
    On Windows XP Pro are you running SP2?

    Were you running another Security Suite?
    Norton? McAfee? Or one of the other security suites?
    You can not run two security suites at the same time.
    Did you uninstall any previous firewall in use before trying to install ZASS?
    Norton and Mcafee require you to use their removal tools?
    Are you running another antivirus program - only run one at a time, two will slow the computer down and causes crashes, as well as other program conflicts.
    Before ZASS install, you need to uninstall any other
    Security Suites or antivirus program running.
    Also if you are running any spyware programs, turn them off during installation.
    other factors, if you used a download manager or web accelerator this could be the cause of your problem.
    If your answer is yes,
    go back and download again, not using a download manager, not using a web accelerator,
    using IE6 or IE7 browser (not recommended to use another browser than Internet Explorer)
    Once downloaded, AND any other Security Suite,
    OR firewall
    OR antivirus software removed, AND any spyware programs turned off.
    Lastly uninstall previous downloaded version of ZASS

    To remove ZoneAlarm completely from your computer in case normal uninstall can t be run or doesn t run properly, do the following:
    THEN you can reinstall.

    Hope this helps you,Findley

    Message Edited by Findley on 11-28-2007 06:04 AM

    Message Edited by Findley on 11-28-2007 06:58 AM

  3. #3
    mafish Guest

    Default Re: zlclient.exe - Application Error

    Hi, same problem but no other software running and ZA was removed by the uninstaller before reinstalling. I tried both clean install and upgrade.
    Windows XP SP2
    Trying to install 7.0.462.000
    Any more recommendations? My computer is now defenseless so I've turned off the modem.
    The application won't initialize, so I can't get to the program or online.
    I'm sure this will work out . . .

  4. #4
    findley Guest

    Default Re: zlclient.exe - Application Error

    Welcome to the forum, mafish!
    Please report this to technical support at this link

  5. #5
    shadowlol Guest

    Default Re: zlclient.exe - Application Error

    Hey,im using SP1 =[ is that a problem?

  6. #6
    findley Guest

    Default Re: zlclient.exe - Application Error

    SP1 is very old and by not patching your OS software, even running the best security software, you have opened your computer up to alot of vulnerabilites.

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