I installed a Windows XP update this weekend, and since then the OS Firewall has been generating an alert when the computer starts up, although I don't see this as a popup, so I am not given a choice as to what to do with it. It just shows up in my alert log. It says that Windows Explorer is trying to launch C:\Windows\System32\verclsid.exe, that it's a spawn process, rated high. It does not indicate whether this was allowed or blocked, but when I click on 'more info', it looks like things were blocked. Action taken shows up as blank. Verclsid.exe is a legitimate Microsoft program. I would like to be asked whether or not I want this blocked. I suspect it should not be blocked. So how would I get ZA to give me back control over this?
I'm not having any problems with the system thus far. I did notice that my Windows Explorer program settings had all been changed to "Ask" and that is not the way I had it before. The Smart Defense column used to have it as "System" and I think it used to have everything set wide open and I had manually changed the server settings and e-mail to "ask". Now the Smart Defense column has been changed to "auto" and everything is "ask".
Can someone shed some light on this, or is it time to contact tech support?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite