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Thread: Disable ZA pop-up after file download

  1. #1
    taylorsteve Guest

    Default Disable ZA pop-up after file download

    I have ZA Security Suite v 7. Every time I download a file, Zone Alarm pops up to let me know it scanned it. Is there any way to disable that? I don't mind if there is ever a problem, but it is annoying when the download is clean. I have tried every combination I can find in the Alerts window and can't seem to figure it out. I'd appreciate any help anyone can offer.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
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    Default Re: Disable ZA pop-up after file download

    Hi!this is sort of new to me... can you post a screenshot of the pop-up?Or a link to the screenshot?May be you are referring to ZA ForceField?Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    taylorsteve Guest

    Default Re: Disable ZA pop-up after file download

    I can't get the image to upload, but it is the standard ZoneAlarm Security Suite window that opens whenever you click on the ZA icon in the system tray. This opens up after clicking on a file to download and view. So for example, if a link is to a pdf, it downloads and then opens Acrobat Reader to view it, but in the process I get this window which I have to close down.







  4. #4
    Join Date
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    Default Re: Disable ZA pop-up after file download

    Uuuhm never got such a window... in years of use... or I can't really understand which one is it.Just upload the picture to a free hosting service(e.g. http://imageshack.us/) and then post here the link.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    taylorsteve Guest

    Default Re: Disable ZA pop-up after file download

    Here's the screen shot I get:[img][/img]

  6. #6
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    Default Re: Disable ZA pop-up after file download

    Hi!
    I can't see the screenshot could you please just post a link to the screenshot?

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    taylorsteve Guest

    Default Re: Disable ZA pop-up after file download

    Here is the link. Thanks for your patience with this!

    http://img149.imageshack.us/img149/2...magete6.th.gif

  8. #8
    Join Date
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    Location
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    Default Re: Disable ZA pop-up after file download

    Hi!you originally wrote: "Every time I download a file, Zone Alarm pops up to let me know it scanned it."But the picture you posted is just the ZA Main Control Centre.Did you upload the right picture? Regards,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
    taylorsteve Guest

    Default Re: Disable ZA pop-up after file download

    Yes, that is what pops up every time I click on a file (for example a linked pdf) to download and view. It's almost as if the program is saying "just wanted you to know I was here". There are no viruses or problems, but it always pops up.

    Message Edited by taylorsteve on 03-18-2008 11:38 AM

  10. #10
    Join Date
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    Default Re: Disable ZA pop-up after file download

    Weird, first time I hear of this... may be your ZA settings are corrupted...Try to reset them and see if this helps.This way:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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