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Thread: recurring pop-ups

  1. #1
    i_square Guest

    Default recurring pop-ups

    Hi,
    We're using moz thunderbird for e-mail in conjunction with security suite. Since a few months, and regardless of any taken action, ZA keeps forgetting the settings for thunderbird and ask on every boot if it should grant thunderbird server rights. Thunderbird is clearly listed in the program control list, has the 'trusted level', and has a green flag on every dot.
    Actions taken:
    - completely uninstall & re-install sec suite
    - the same for thunderbird
    both on various occasions.
    It is not a version issue, as this problem popped up a few ZA updates ago and still is here after those updates.
    It is not a machine issue, as I have it with about any computer in my network, plus, a client of ours is using sec suite and tb as well, and has the same problem.
    How can i make it go away?

    thanks,

    arne

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: recurring pop-ups

    Delete the entry for Thunderbird from the program list in ZA. Then start Thunderbird, and approve the popup, mark the box so it remembers the setting. Also make sure the trust level is on super. It should also have a check in each column except internet server rights.

    They do live together, I have been using Thunderbird for several years now. Right alongside ZA
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

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