So, I have a Toshiba Satellite laptop with Windows Vista Pro 32 on it. It's reletively new, and has had no problems. I recently looked into security suites and combo security options. For my firewall, I decided to go with ZoneAlarm Pro since thus far, I cannot find a more powerful firewall out there. Let me firt say, I love the protection and the control of that protection. It worked well for awhil, but after awhile certain programs began to malfunction.
The first thing that happened is ZA started blocking my router's IP despite me putting not only the router IP/Sub-net mask but also the entire IP range my router has in the trusted zone as well as the white list. I finally got around it by using my Aircard, since I left home for awhile and wasn't maing use of the router, but I neverwas able to solve that issue.
Then the bad things began happening. First it was just MSN Messenger. I have the latest version of Microsoft Live Messenger, and everytime t would try to connect, my computer would give me a BSOD citing tcpip.sys as the source. Upon debugging it seems it was a "Character Display" issue stemming from ZA. No big deal I thought, I have an alternate version of Messenger that worked fine. Note that this happened despite the program having full access.
Secondly it was Microsoft Outlook 2007 and Windows Mail. I nolonger could get my E-mail at this point. Everytime it would try to connect to the server, I would getthe BSOD citing once again tcpip.sys illegal characters, and it linking back to ZA. I got fed up and unintalled ZA. Low and behold all of a sudden both prgrams functioned again perfectly.
I was so fed up that I thought I would justbuy a new firewall option, but then realized that there's really nothing that compares to the power and control of ZA. So instead of tossingthe CD, I am asking you all for solutions.There's several other BSOD threads, and truthfull none of thm have any useful information. Just questions with no answers, or assumptions and guesses that really do not pertain to the problem.
ZA would be ultimate if the BSOD problem could be curbed. Any ideas?
Operating System:Windows Vista Home Premium
Software Version:7.1 (Vista)
Product Name:ZoneAlarm Pro