This is the second time this has happened to me, and I hope that Zone alarm gets fixed soon.
I start a virus scan in ZA security suite in XP and keep getting messages that I need to permit zone alarm to continue.
I check the box to remember this setting, and the thing keeps coming up again and again, making a virus scan impossible.
I went to the last message that I posted on this problem, and the solution was to reset za to the original settings, which I did.
Upon a reboot, it asked my why I did this, I filled out the little form, and it brought up my email program, which hung.
I assume the message never got to support.
It seems this is a very buggy product and I certainly would never recommend it to anyone.
If there is some way to tell customer support about this problem, maybe they can fix it.
The thing that may have broken it was removing 2 trojans it found during a routine scan.
I could not rename them, so told ZA to remove them after a reboot.
After the reboot, ZA was broken again.X-(
Please fix it. Thanks
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite