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Thread: Submit error reports

  1. #1
    bigwavedave Guest

    Angry Submit error reports

    How do I turn off Submit Error report for ForceField and Zone Alarm Suite? It keeps popping up when I am downloading a PDF and wants to send my data.. ISN'T THIS THE REASON WE WANT SECURITY SOFTWARE IN THE FIRST PLACE!

    Operating System:
    Windows XP Pro x64
    Software Version:

    Product Name:
    ZoneAlarm Internet Security Suite

    Message Edited by Bigwavedave on 06-29-2008 04:32 AM

  2. #2
    findley Guest

    Default Re: SUBMIT ERROR REPORTS


    <blockquote><hr>Bigwavedave wrote:
    How do I turn off Submit Error report for ForceField and Zone Alarm Suite? It keeps popping up when I am downloading a PDF and wants to send my data.. ISN'T THIS THE REASON WE WANT SECURITY SOFTWARE IN THE FIRST PLACE!

    Operating System:
    Windows XP Pro x64
    Software Version:

    Product Name:
    ZoneAlarm Internet Security Suite

    Message Edited by Bigwavedave on 06-29-2008 04:32 AM
    <hr></blockquote>Bigwavedave,
    Did you sign up to join the Zone Alarm DefenseNet community ?
    If you do not know what that is or if you signed up for it - Go to Overview tab -&gt; Preferences tab
    - See last line Share my security settings anonymously with Zone Alarm
    - Is this checked? Uncheck if you do not want to share settings and Click onFor more information click here at the bottom of page and the DefenseNet community explanation will pop up
    Findley

  3. #3
    bigwavedave Guest

    Default Re: SUBMIT ERROR REPORTS

    I have been through all the settings.

    The contact with Zone Alarm is &quot;Unchecked&quot; and has been since I installed and set up and no I didnt sign up for the Zone Alarm DefenseNet community.

    I have emailed tech support but they havnt got back to me after a week....

    Any other suggestions? As well, your links do not load. Can you resend...

    Thanks,

    David

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: SUBMIT ERROR REPORTS

    Hi!those error report means that ZA is crashing, probably before worring about info been sent by ZA you should worried about the fact that ZASS and ZAFF are not working correctly and you are not protected.ZA technical support always answer to calls. Did you received the automatic response when submitting the issue to ZA? If not, then the response has been junked or the submission was incorrect.Be sure to use Internet Explorer when you submit issue to ZA technical support and use a free e-mail service such as hotmail, yahoo and gmail.Also check in the e-mail junk box...Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: SUBMIT ERROR REPORTS

    Hi!sorry but e-mail addresses are not allowed here.Message has been removed.Please follow the suggestion I have give you before. To contact ZA technical support you need to use this web form:www.zonealarm.com/tsformUse IE to submit the ticket and use free e-mail services as indicated.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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