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Thread: Catalog.zip and dial-up connection

  1. #1
    dandavis Guest

    Default Catalog.zip and dial-up connection

    I'm having a problem with ZoneAlarm version 7.0.483.000 on a PC with Windows XP and Service Pack 3.
    Whenever I try an update I get the following error message:
    HTTP response code said error ('http://upd.zonelabs.com/zonealarm/online//Catalog.zip')
    I get this error when I try to download definitions and when I go to the Preferences tab and check for updates manually.
    So far I've tried uninstalling with the /clean and license removal additions to the uninstall program.
    I also followed the steps with this uninstall:
    http://www.zonealarm.com.au/main/kb_...asp?KBID=11433
    I've been told by my ISP, Manitoba Telephone Systems (MTS), that the problem could be that I'm using dial-up internet and the connection is timing out.

    Does anyone have any suggestions on how to fix this problem?
    I can try to provide whatever extra information you need.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    sandertech Guest

    Default Re: Catalog.zip and dial-up connection

    Hi there, I had the same problem, even though I was using High Speed DSL internet.
    I had to disable all my proxy settings in Internet Explorer once I did that, everything was fixed up.
    Since you have Dial-up you'll have to do it a bit differently than me.
    For you, disaple proxy servers by clicking Tools>Internet Options clicking on the Connections Tab and clicking the
    Settings button.
    Then I unchecked the Use a Proxy Server for this connection check-box.
    Hope it helps you out!

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