I'm having a problem with ZoneAlarm version 7.0.483.000 on a PC with Windows XP and Service Pack 3.
Whenever I try an update I get the following error message:
HTTP response code said error ('http://upd.zonelabs.com/zonealarm/online//Catalog.zip')
I get this error when I try to download definitions and when I go to the Preferences tab and check for updates manually.
So far I've tried uninstalling with the /clean and license removal additions to the uninstall program.
I also followed the steps with this uninstall:
I've been told by my ISP, Manitoba Telephone Systems (MTS), that the problem could be that I'm using dial-up internet and the connection is timing out.
Does anyone have any suggestions on how to fix this problem?
I can try to provide whatever extra information you need.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite