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Thread: what does this error means? Please help

  1. #1
    rezamansori Guest

    Default what does this error means? Please help

    Hi,
    I am using ZA pro 8 and windows XP. when I install ZA pro 8 I face below error each time I want to connect to internet with IE or firefox and afterwards I can not connect to internet. does anybody knows what is it and how can I solve it?

    Regards






    System: Windows XP Pro
    Software Version: 8.0
    Product Name: ZoneAlarm Pro

    Message Edited by rezamansori on 09-01-2008 11:25 PM

    Message Edited by rezamansori on 09-01-2008 11:26 PM

    Message Edited by rezamansori on 09-01-2008 11:28 PM

    Message Edited by rezamansori on 09-01-2008 11:37 PM

  2. #2
    naivemelody Guest

    Default ture vector needs to shutdown...

    When you upgraded from 7.0 to 8.0 did you do this...<hr>[*][
    { As a suggestion: there 'may' be a need to properly un-install your 7.0.483 from your pc first; before installing the new 8.0.0.15.
    [*]At the very least you can do this...You can try this: just prior to new downloading attempt, on your current ZA &gt; go to &quot;Overview&quot; &gt; Preferences &gt; General - &quot;uncheck the box for&quot; = 'Load ZoneAlarm at startup' &gt; click once, wait - it may take a few
    seconds for it to register, but it will clear the box.[*]
    Please restart/ reboot. &lt;
    [*]&gt;
    Now, download and install your new
    8.0.0.15.
    Unloading the current/ old version will ensure less conflicts between the old version and new version; after install you will have to re-start your pc. { This is a Super Tip - that will help prevent some 'true vector/ vsmon.exe issues' on upgrades/ updates }
    [*]Also follow
    the basic tips and guidelines here &gt;
    http://forums.zonelabs.org/zonelabs/...ssage.id=73645 } ]
    use IE, temp. shut-down av, other anti-spy, etc. for ZA install.
    <hr>You may need to fully un-install ZA first, all old corrupted files, and then re-install ZA 8.0 using tips from link 73645 ^.<hr>Here is an un-install instruction - click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=77605<hr>Whenever you ever do a ZA upgrade - it may be important to &quot;unload the ZoneAlarm at start-up&quot; tip as explained above.<hr>:8}NaiveMelody NYC 9-1-08 - With Or Without You - U2<ul>[/list]<ul>[/list][/list]

    PS - Please do not double post your questions.<ul>[/list]

    Message Edited by NaiveMelody on 09-02-2008 11:35 PM

    Message Edited by NaiveMelody on 09-02-2008 11:35 PM

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