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Thread: Windows Security Centre: Could detect no active firewall

  1. #1
    chalmers Guest

    Default Windows Security Centre: Could detect no active firewall

    Hi, I keep getting this message from windows security centre, telling me it cannot detect a firewall. I'm running zonelabs ZoneAlarm v. 6.5.737.000. I am running Windows XP Service Pack 2.While windows claims it cannot see all firewalls, I'm pretty sure that it should see it.I'm particularly worried because while zone alarm is running on my deskop, there are now 80 programs secured for internet access in outbound protection. This figure keeps increasing - from 66 just yesterday. As far as I am aware, I am doing nothing to allow extra programs.
    I have run adaware, spybot, and McAfee VirusScan v.4.5.1 SP1, scan engine 5.1.00, last updated on the 6th November, but they all report back fine. As my Virus Scan is getting old, I also downloaded Avira AntiVirus (which I have now deleted), and that didn't report back with anything, other than warnings that certain files cold not be read:


    C:\hiberfil.sys






    [WARNING]

    The file could not be opened!

    C:\pagefile.sys






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\LocalService\NTUSER.DAT






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\LocalService\ntuser.dat.LOG






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\NTUSER.DAT






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\ntuser.dat.LOG






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\Local Settings\Application Data\Microsoft\Desktop Search\Applications\RSApp\Properties\MSS.log






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\Local Settings\Application Data\Microsoft\Desktop Search\Applications\RSApp\Properties\MSStmp.log






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\Local Settings\Application Data\Microsoft\Desktop Search\Applications\RSApp\Properties\RSApp.edb






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\Local Settings\Application Data\Microsoft\Desktop Search\Applications\RSApp\Properties\tmp.edb






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\Local Settings\Application Data\Microsoft\Desktop Search\Temp\rssgthrsvc\Perflib_Perfdata_9bc.dat






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\mark\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\NetworkService\NTUSER.DAT






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\NetworkService\ntuser.dat.LOG






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat






    [WARNING]

    The file could not be opened!

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\CatRoot2\edb.log






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\CatRoot2\tmp.edb






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\default






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\default.LOG






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\SAM






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\SAM.LOG






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\SECURITY






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\SECURITY.LOG






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\software






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\software.LOG






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\system






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\system32\config\system.LOG






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\Temp\WebPoolFileFile






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\Temp\ZLT01945.TMP






    [WARNING]

    The file could not be opened!

    C:\WINDOWS\Temp\ZLT01958.TMP






    [WARNING]

    The file could not be opened!

    I also looked in zone labs program file, which had a program in the repair folder. When I tried to run this program, I had a message that I was missing "zpy.dll". After googling, I was told to reinstall zone labs.
    Any help would be appreciated.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)

  2. #2
    chalmers Guest

    Default Re: Windows Security Centre: Could detect no active firewall



    I have also run Hijack This, which produced the following log:




    Logfile of HijackThis v1.99.1

    Scan saved at 14:56:06, on 11/11/2006

    Platform: Windows XP SP2 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)




    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\csrss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\Ati2evxx.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\WINDOWS\system32\acs.exe

    C:\WINDOWS\system32\Ati2evxx.exe

    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe

    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

    C:\WINDOWS\system32\dla\tfswctrl.exe

    C:\Program Files\Common Files\Symantec Shared\ccApp.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Files\QuickTime\qttask.exe

    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

    C:\WINDOWS\system32\ctfmon.exe

    C:\Program Files\Messenger\msmsgs.exe

    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe

    C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe

    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearchIndexer.exe

    C:\Program Files\Network Associates\VirusScan\VsStat.exe

    C:\WINDOWS\system32\wdfmgr.exe

    C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    C:\Program Files\Network Associates\VirusScan\Vshwin32.exe

    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    C:\Program Files\Network Associates\VirusScan\Avconsol.exe

    C:\Program Files\Network Associates\VirusScan\Webscanx.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

    C:\WINDOWS\System32\alg.exe

    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    C:\WINDOWS\system32\wscntfy.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\explorer.exe

    C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\HJT Hijack This\HijackThis.exe




    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.msn.co.uk/

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

    O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll

    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll

    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en

    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe

    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"

    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe

    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

    O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE

    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-gb\bin\WindowsSearch.exe

    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll/search.htm

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/229?455e2b92a0574c19b31ff436632aaa53

    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/230?455e2b92a0574c19b31ff436632aaa53

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe

    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

    O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe

    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe

    O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    O23 - Service: ProgramCheckerPro (sassvc) - Unknown owner - C:\Program Files\Zenturi\ProgramChecker\sassvc.exe

    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

  3. #3
    billc Guest

    Default Re: Windows Security Centre: Could detect no active firewall

    Doesn't Symantec Security Suite include a firewall? It could be that the two firewalls are fighting meaning neither is working as it should. When it comes to firewalls and antivirus programs, you should run only one of each. You also mention McAfee...you ought not use both McAfee and NAV. Pick one firewall and one AV program to run then uninstall the others.

  4. #4
    chalmers Guest

    Default Re: Windows Security Centre: Could detect no active firewall

    Hi, sorry, I didn't quite understand. I'm a bit of a rookie. What program is Symantec? My mcafee is a virus scan program only, and I do not have adaware or spybot actively running
    - i only use them for spyware scans.Also, what is NAV?
    Thanks.

  5. #5
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Windows Security Centre: Could detect no active firewall

    Hi

    It is not unusual for many of the Windows proccesses to be skipped in a scan. For the simple reason is they are used at that time and hence they can not be opened and read. Quite common event actually. and some antiviruses never mention the number of unopened files and some do.

    Oldsod
    Best regards.
    oldsod

  6. #6
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Windows Security Centre: Could detect no active firewall

    On the laptop you have:

    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe


    also

    C:\Program Files\Common Files\Symantec Shared\ccApp.exe

    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe

    PLUS

    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll


    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"

    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe

    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe


    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe

    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    These are all considered Symantec or Nortons.

    C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe

    also

    C:\Program Files\Network Associates\VirusScan\VsStat.exe

    C:\Program Files\Network Associates\VirusScan\Vshwin32.exe

    McAfee

    C:\Program Files\Network Associates\VirusScan\Avconsol.exe

    C:\Program Files\Network Associates\VirusScan\Webscanx.exe

    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

    O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe

    O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

    Maybe I missed a few. Does seem that NAV or Symantec and McAfee VirusScan are used.

    Oldsod
    Best regards.
    oldsod

  7. #7
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Windows Security Centre: Could detect no active firewall

    Hi

    To resolve the zpy.dll issue, just uninstall the ZA and then use this page for guidance to remove the remmants and then re-install the ZA.

    http://forum.zonelabs.org/zonelabs/b...message.id=103

    Oldsod
    Best regards.
    oldsod

  8. #8
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Windows Security Centre: Could detect no active firewall

    Hi

    To resolve the Windows no declaring the presence of the ZA, try this:

    Turn the ZA off and set it not to startup automatically with Windows.

    Shutdown the PC and do a new startup. Do not just restart.

    Start the Windows XP Firewall.

    Shutdown the PC and do a new startup. Do not just restart.

    Disable the Windows XP Firewall.

    Shutdown the PC and do a new startup. Do not just restart.

    Enable the ZA and change it back to startup with the Windows startup.

    Shutdown the PC and do a new startup. Do not just restart.

    It should show up now or it may still appear after several more complete startups and shutdowns of normal use.

    Oldsod
    Best regards.
    oldsod

  9. #9
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Windows Security Centre: Could detect no active firewall

    Did I miss any questions?

    Oldsod
    Best regards.
    oldsod

  10. #10
    indratan Guest

    Default ZASS6.5 / Windows Security Alert: Firewall "OFF", Virus Protection "NOT FOUND"

    Hello Guru Oldsod:

    I read your reply and followed all the ON-OFF instructions for Windows Firewall, ZA, and computer. But, even after more than 10 times ON-OFF computer ( not just re-start, like your instruction) the Windows Security Center still won't detect my ZA firewall and antivirus.

    Here is what I have:

    ACER TravelMate 2481NWXCi : - Intel Celeron M 410 with Windows XP SP2
    Zone Alarm Security Suite version 6.5.737.000
    TrueVector security Engine version 6.5.737.000
    Driver version 6.5.737.000
    Anti-virus Vet engine version 30.4.1.000, DAT file version 30.4.3254.000
    Anti-spyware engine version 5.0.83.0, DAT file version 01.200612.645
    AntiSpam version 4.8.2.7565

    I had the same ZASS installed on my other ACER TravelMate 3253NWXCi. It works great and Windows security recognises ZA Firewall and antivirus. Both showed as ON.

    Any other clue maybe?

    Thanx,


    Indra

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