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Thread: Why is NOTHING listed in the Alerts and Logs/Firewall

  1. #1
    stinman Guest

    Default Why is NOTHING listed in the Alerts and Logs/Firewall

    I can not for the life of me understand why nothing what so ever is listed in the firewall log.I have read here and other places that other people are wondering the same thing. I am behind a Linksys router,hooked up with a cat 5e wire on a home network with a Xbox also hooked up with a Ethernet wire and 2 pc's hooked up wireless.2 Vistas ser pac 1 and 1 XP Home ser pac 3.Can anyone here at this forum tell me why not one thing is listed? I am having trouble with MS auto updates,they can not get through and they will not shut down because they keep trying.Seems to be stuck in the download loop. No messages,no errors.I have post about this in the access page of the forum.I am posting this here for some new insight why ZA does not write to the log.It did write one thing 2 days ago,it was that packet was blocked from 192.168.1.xxx to 208.185.174.66.80 outgoing to hs2.zonelabs.com.That's it.Nothing else for almost 168 days.I have filled out a support ticket.They said to look at the log and put it into trusted.Of course I can not do that.Please someone if you have time check out the other post I have made here ( http://forums.zonealarm.com/zonelabs...ssage.id=35569 ) and you can get a real feel of what is going on.Does anyone else have a empty firewall log using the ZA 7.1 vista version of this product?Does the Linksys router firewall stop all traffic so that ZA does not need to?Are the firewalls in these routers plenty sufficient? Please someone help me here with this. I am almost ready to un-install forever and ask for refund if that is even possible after 168 days.Everything was PERFECT before offered upgrade/update to 8.0.20. which I took because I trusted ZA.I been using them for a long time before buying this ZASS.I have not tried to use system restore yet.The couple time I have used system restore on this pc it did not work correctly.It did on XP Pro.Please help!



    Mark

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Mar 2008
    Location
    spartanburg county SC
    Posts
    129

    Default Re: Why is NOTHING listed in the Alerts and Logs/Firewall

    the logs are cleared out every time you restart the computer and everyday to save room in the memory you can locate old log files in the folder (c=main c:\windows\internet logs)
    now to allow a program to access the net you will need to go to the program tab in the program control tab and check to see that the programs needed are allowed to connect to the network
    hope this helps some
    thanks robdog
    (c)robdog 2010 (picture & SN)
    (please note) As users we can't give others help unless we get full details of the problem that you are having

  3. #3
    whyinvalid Guest

    Default Re: Why is NOTHING listed in the Alerts and Logs/Firewall

    Check which of the many logs you're looking at. I've found most of my entires under "OS Firewall." But to answer another of your questions... the number of log entries I've received dropped drastically after I installed my router. Before I did, I couldn't go more than a few seconds without one. Now I can go for days, and occasionally weeks.

    I believe the router is blocking the "drive by" attacks, and ZASS is blocking the more directed attacks.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Why is NOTHING listed in the Alerts and Logs/Firewall


    <blockquote><hr>WhyInvalid wrote:
    I believe the router is blocking the "drive by" attacks, and ZASS is blocking the more directed attacks.
    <hr></blockquote>


    Indeed the router is blocking all incoming unsolicited calls...
    While ZA will block all unsolicited outgoing calls...

    Cheers,
    Fax

    Click here for ZA Support
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  5. #5
    stinman Guest

    Default Re: Why is NOTHING listed in the Alerts and Logs/Firewall

    Robdog,I have been there,plus I set it to keep the logs for a week just in case.So this was not my situation.

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